Contacts
Phone Number
Call our care team on
+1 (503) 555 0142
+1 (503) 555 0188
Post
Omega Gear, 412 SW 10th Ave, Portland, OR 97205, United States
FAQ
We roast in small batches and ship every order within 48 hours of roasting, so the bag on your counter is only a day or two off the drum. Each one is dated, so you'll always know exactly how fresh it is and when it's time to reorder.
Yes — when you sign up, choose your blend, grind, and how often you'd like it delivered, from every two weeks to once a month. You can adjust, skip, or pause a shipment anytime from your account, with no commitment beyond the next bag.
Equipment can be returned unused within 30 days, as long as it's in its original packaging with all parts included. Opened coffee isn't returnable since it can't be resold, but if something arrived damaged, wrong, or faulty, reach out and we'll replace it or make it right.
Email us anytime or use the chat at the bottom of the page, and someone from our team will typically get back to you within one business day, sooner during the week.
